As Christian Counselling Centre is committed to the virtues of honesty and integrity, it is important to state that counselling is not without pain and risk. Counselling often involves identifying painful emotions, uncovering "family secrets" and identifying unhelpful and sinful personal and interpersonal interaction patterns, all of which can evoke emotional sensitivity and pain. Your counsellor will endeavor to ensure, as much as possible, that such discomfort not be excessive through any interactions associated with the counselling process, or exceed your ability to cope.

The process of change also has an impact in the lives of people with whom you have a relationship, but who are not directly involved in the counselling. The counsellor will endeavor to help you consider the personal and interpersonal implications and consequences of changes and growth that you are contemplating in your life.

Counsellors associated with Christian Counselling Centre advocate the concept of "Shared Care" where counsellors seek to develop and maintain collaborative relationships with those who have responsibility for your spiritual well being (pastors, elders, pastoral care workers). You will always be informed when this is taking place, and normally you will be asked to provide informed written consent to the counsellor. Christian Counselling Centre will not be responsible for the action of those involved in your spiritual care (e.g. Church discipline, discussion with other pastoral workers). Consistent with the concept of "Shared Care" pastoral workers may, with your permission, participate directly in counselling sessions, but Christian Counselling Centre will not be responsible for how the pastoral worker would interpret the process or results of the counselling session.